Quick Exit

When Children and Young People are not looked after properly (Neglect)

This page is here to help you understand something important called neglect.

Neglect happens when a child’s basic needs — like food, clothing, safety, love, and care — aren’t being met. Every child deserves to feel safe, cared for, and supported, and it’s never your fault if that isn’t happening. Adults are responsible for taking care of children.

Sometimes, neglect can be hard to spot because it doesn’t always leave visible marks, but it can still hurt your feelings, confidence, and health.

You are not alone, and there are people who can help. This page is a safe space to learn, understand, and find support — because every child matters.

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Let's think about a boy called Sam.

Sam was a young boy who lived in a small house. Sometimes, Sam felt very hungry because there wasn’t always enough food at home. His clothes were often too small or dirty, and no one helped him get new ones.

When Sam felt poorly, there wasn’t always someone to take care of him or help him feel better. Sometimes, he stayed at home all alone for a long time, even though he felt scared.

At school, Sam looked tired and quiet. One day, his teacher noticed and asked kindly, “Are you okay, Sam?” Sam nodded at first, but then he told the teacher how he had been feeling.

The teacher listened carefully and said, “Thank you for telling me. You deserve to feel safe, cared for, and happy.” The teacher made sure Sam got the help he needed.

After that, things started to get better. Sam had warm meals, clean clothes, and people who listened and cared about him.

Do you know someone like Sam? 

Most children are looked after really well but if you or someone you know feels sad or unhappy, then there are lots of adults whose job is to keep children safe

If you ever feel worried about yourself or someone you know, you can talk to a trusted adult—like a teacher, parent, carer, or school staff member.
Remember:
  • It’s always okay to ask for help
  • You won’t get in trouble for telling someone

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You can also speak to someone at either Childline or Barnardo's who will help and support you.